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jnl6977

Why doesn't iTunes connect to the store after I download it?

Question

I have iTunes on one pc but when I load it onto another pc on the same network it won't access the iTunes store?The connection gets refused even after I opened up the firewall.

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If the PC on which it doesn't work is using Wi-Fi, it might be a router setting that is preventing it from connecting.

Here is a quick way to find out:
1. Go to your router IP from the main computer on which iTunes works (usually, the IP is 192.168.1.1)
2. Input the username and password (usually admin/admin or admin/password)
3. Look for any Wi-Fi restrictions or open up some ports that iTunes may require - here's a list of Ports used by various Apple products:
http://support.apple.com/kb/TS1629

P.S.: If your Router IP is different and the above-mentioned Username & Password do not work, look for the instruction manual that came with the router and see if this information is specified in there.

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