Carl Posted August 8, 2011 Report Share Posted August 8, 2011 Model: LG External HDD HXG1 1TB Properties: Can not get it from "My Computer" just hangs when clicking it. I use this to store all my photos etc. I have some very important docs that i backed up and occasionally access. I tried to access a PDF doc today and got an error massage I then immediately realized something is wrong and tried to access some photos. I got them open in PICASA but not when I try to open them with Microsoft Picture Manager. I get the following error message Questions: 1) I need to retrieve all documents /backups/photos from this device back to my computer. 2) I know i can use Recuva software to get all the photos but the documents are my problem as well as the back up. 3)Can this be resolved/technically/i am proficient with screw drivers/hammers/and rocks! 4)If i can get all the data back can reformatting of the HD repair it. 5) If it is a throw away whet HDD is recommended. Thank you. C Quote Link to comment Share on other sites More sharing options...
Carl Posted August 8, 2011 Author Report Share Posted August 8, 2011 BTW it is a Hitachi i believe Quote Link to comment Share on other sites More sharing options...
Carl Posted August 8, 2011 Author Report Share Posted August 8, 2011 I used Recuva to try and recover the User Manual (Pdf) that comes with the drive and that can not be done now Please help Quote Link to comment Share on other sites More sharing options...
Beyond_Life Posted August 10, 2011 Report Share Posted August 10, 2011 Is it a NAS? Can you acces the drive through a normal sata or esata connection? Or is it a normal external drive? Did you try connecting it to another computer/laptop/network? Is it something that happens only when using xp? Did you try Windows 7? Quote Link to comment Share on other sites More sharing options...
Carl Posted August 11, 2011 Author Report Share Posted August 11, 2011 I think it is a SATA. The external drive as its own power adapter.. It is a standalone devise. Plug and play. I have not connected it to another computer..(in the bush in West Africa)...only have my laptop here. Quote Link to comment Share on other sites More sharing options...
Carl Posted August 11, 2011 Author Report Share Posted August 11, 2011 Here is the spec: It uses a SATA II interface Quote Link to comment Share on other sites More sharing options...
Beyond_Life Posted August 13, 2011 Report Share Posted August 13, 2011 If you open the disk with My Computer, can you see whats in it? If yes, just copy/past everything to your pc. I have no experience in repairing disks. Quote Link to comment Share on other sites More sharing options...
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