Guest Bayfront Posted March 7, 2011 Report Share Posted March 7, 2011 we can create emails just fine - but when we hit "send" - the emails go into the "Outbox" and just sit there. they don't send, until we log off Outlook - and back on again !! once we log off - they send just fine. any ideas on how to fix this ?? Link to comment Share on other sites More sharing options...
Beyond_Life Posted March 8, 2011 Report Share Posted March 8, 2011 This has got to be something in your settings. If you restart Outlook is obviously starts to send and receive mail, so you have to change your send/recieve settings. Is your outlook in "offline" mode after you started it? Link to comment Share on other sites More sharing options...
Guest Bayfront Posted March 9, 2011 Report Share Posted March 9, 2011 I checked this last night - and the "Work Offline" button was NOT activated. So it doesn't appear that that's the problem. When we attempt to send an email - it says "preparing to send/receive" ... and then it just sits there in the "Outbox" until you log off. When you log back on, it sends it. Link to comment Share on other sites More sharing options...
Alexa Posted March 10, 2011 Report Share Posted March 10, 2011 That is pretty strange, have you tried setting up Outlook to automatically send/receive regularly: http://www.groovypost.com/howto/how-to/ ... -interval/ Or are you on an exchange account? It could be something wrong with the exchange server. Link to comment Share on other sites More sharing options...
Steve Krause Posted March 10, 2011 Report Share Posted March 10, 2011 we can create emails just fine - but when we hit "send" - the emails go into the "Outbox" and just sit there. they don't send, until we log off Outlook - and back on again !! once we log off - they send just fine. any ideas on how to fix this ?? How many users are we talking about here? Is this a "company" with a Microsoft Exchange email server or are you using Outlook with a POP or are you setup with IMAP? Link to comment Share on other sites More sharing options...
Guest Bayfront Posted March 12, 2011 Report Share Posted March 12, 2011 This is a single user - using an Outlook POP account. It is not an Exchange server. In Alexa's suggestion (her link) - it said that "hitting SEND causes the email to go to the Outbox and stay there. You must hit SEND/RECEIVE, for it to go right away". We tried that, and it says "preparing to send", but doesn't go anywhere. It stays in the Outbox, until we log aff, and back on again. We couldn't find any option-changes for the OUTBOX .... so we're still stuck ! Link to comment Share on other sites More sharing options...
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