Guest Pals Posted October 28, 2010 Report Share Posted October 28, 2010 Dear All, We are running windows XP and few Windows 7 machines at office. We have Office 2007 installed in every machine. For many users it’s impossible to save the excel documents on a network drive which are shared because it gives an error saying, “Microsoft excel encountered a problem and need to close” and the screen froze. Or else it gives the error, “the file cannot be saved due to sharing violation” or the error “the xxx.xlsx is locked for editing by ‘another user’” and opens up the “Read only or Notify” dialog box. The anti-virus we are using is Symantec endpoint 11. I already tried the following. 1) Removing sharing and re-doing the sharing : It worked for few users 2) Deleting temporary files in the Temp folder I can assure you that there isn’t any problem with the file permissions. Sometimes when users save their work, some part of the work is saved where as the remaining is not saved. When opened up again and checked it shows only some amount of work. Not the last ones. Files can be saved locally without any issue. Please guide on this issue, I have been working on this for one week now, but still couldn’t find any solution. Sometimes the system works perfectly without any problem too. Your support in solving this is highly appreciated. Link to comment Share on other sites More sharing options...
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