Guest RT Posted October 9, 2008 Report Share Posted October 9, 2008 My issue pertains to viewing someone else’s mailbox in Outlook 2007. Setting this up is routine but one of the girls in our office cannot expand the added mailbox; she receives a message stating “Cannot expand the folder†Link to comment Share on other sites More sharing options...
Steve Krause Posted October 10, 2008 Report Share Posted October 10, 2008 Hi RT, Sounds like a really odd problem. So, if I understand it correctly, User A has a mailbox that they wish to allow User B to open and use. The first thing I would try is have User A take away rights for User B and then grant them again. This should verify the permissions are granted and everything gets reset. How did you grant permissions? Did User A Grant the rights from the mailbox or did you do it from the Exchange Server? Best method is Right Click on the Mailbox in Outlook, Properties, Permissions, Add. From there select the user and then the rights. Here is another idea from the server side. (might) apply..... http://support.microsoft.com/kb/839531 Link to comment Share on other sites More sharing options...
shockersh Posted October 26, 2008 Report Share Posted October 26, 2008 You should try to have the person login to a different PC, create a profile and see if they can repro it. Sounds like something is going on "funky" with the permissions on the exchange server. Link to comment Share on other sites More sharing options...
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