Carl Posted October 20, 2009 Report Share Posted October 20, 2009 Now here is one for you. I most definitely are not using pirated software! I have never since i bought my Dell and all the 2007 MS software ever had any of these notifications. Recently when i installed my Microsoft Security Essentials software my system was checked and it passed! Now i am getting very annoying notifications that my different office products including Outlook are not genuine. Why is this happening Quote Link to comment Share on other sites More sharing options...
goLfie Posted October 22, 2009 Report Share Posted October 22, 2009 Did the dell come with the software pre-installed? Dell is actually having an issue with this right now and you'll need to contact them or microsoft to get it fixed. Otherwise there are 2 possibilites: 1. Your Windows installation is real, but your office software isn't genuine. 2. You have spyware pretending to be a genuine notificiation. Run anti-virus and spyware checkers if you are unsure. Try running a check again on windows update site and see what it says. Quote Link to comment Share on other sites More sharing options...
Steve Krause Posted October 22, 2009 Report Share Posted October 22, 2009 Hi Carl, Additionally, it appears that yes it could have been the Security Essentials AV from Microsoft but it could have also been a recent Windows update you applied IE: KB949810 Here's a few links on the subject however the general theme appears to be the key used to install the software was either 1: Generated using a keygen, 2: A volume license key which has been reported stolen or 3: Issue with the OEM you purchaed the software/PC from. Links: http://is.gd/4vmdi/groovypost.com http://is.gd/4vmeO/groovypost.com Workaround (not that I would recommend this...) http://is.gd/4vmuM/groovypost.com Keep us updated on your findings! Quote Link to comment Share on other sites More sharing options...
Carl Posted October 23, 2009 Author Report Share Posted October 23, 2009 Hi Mr. Groove Thanks i will check the links out and will keep you posted. First will run the spy ware checker. BR Quote Link to comment Share on other sites More sharing options...
Guest Joseph Posted October 24, 2009 Report Share Posted October 24, 2009 yeah, spyware check is always a good idea. Personally I like Microsoft Security essentials + Spybot search and destroy. Quote Link to comment Share on other sites More sharing options...
Carl Posted November 8, 2009 Author Report Share Posted November 8, 2009 Props Mr. Groove!!!!!!! I decided to go the "work around" route after failing to get any sense out of the online DELL assistance . I am now clean as a whistle . No more annoying messages nor the notification in the tool bar on all my Office products. I followed the easy route and installed the dat.file that completely does the whole trick. It can be downloaded here and Props to the originator! http://depositfiles.com/en/files/l4w52gsjv Best to visit the site here first... http://www.mydigitallife.info/2009/10/1 ... installer/ How ever i did the following first. 1) Did a complete back up on a external drive. 2) Set a system restore point just prior to running the file. Best of all it took seconds and was done! Thank you again. By the way. I bloody well paid real money for my soft ware ,have the receipt, the original copies and product codes. I think there is a snake in the MS office's, sorry mean the grass.. Quote Link to comment Share on other sites More sharing options...
Steve Krause Posted November 8, 2009 Report Share Posted November 8, 2009 Hey that's great news! Thanks for the update and the links Carl! Glad you were able to get it resolved. Be sure to keep that external drive in a safe place. You never know when you might need it. I keep a backup drive at work personally just in case my house goes to flames... CU man Quote Link to comment Share on other sites More sharing options...
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