Outlook Crashed after Power Outage. need help

[Steve Krause]

Question from Reader - Email Form

 

i'm using outlook 2007 - widow xp.

my computer was shot down due to electric power problem.

after re-start....my outlook dont operate. i cant send/receive/delete, etc,,, e mails.

each time outlook ask me to re-start in order solving problem but nothing happen.

 

Receiving these kinds of window : cannot display the folder. Microsoft office outlook cannot access the specified folder location or Cannot-display-the-folder-Microsoft-Office-Outlook-cannot-access-the-specified-folder-location

 

how can i fix it?

[Steve Krause]

Hi David,

 

Sorry to hear about the power outage!

 

Question - How is Outlook configured? Are you using Microsoft Exchange on a Corporate network or is Outlook configured to pull down email from an ISP using iMAP or POP mail?

[shockersh]

Sounds like a corrupted PST or OST file.

 

Try the Inbox Repair tool: http://office.microsoft.com/en-us/outlo ... 41033.aspx

 

Scanpst.exe i think it is. usually it can fix almost all issues.