Alexa Posted March 10, 2011 Report Share Posted March 10, 2011 I'm trying to install ProfessionalPlus on my desktop. I just installed a fresh copy of Windows 7 Ultimate on it so there aren't any custom modifications I made that could mess things up. Windows 7 does dual boot alongside Server 2008 though. The installation file is a 700MB+ .exe - it starts out normal, and starts extracting the installation package. But then it just disappears once the extraction finishes, and I can't find any extracted files anywhere either. I've tried it multiple times and using two different ProfessionalPlus.exe installation files (these are the official digitally distributed ones from Microsoft). I can understand that the files could be corrupted, but it installs just fine on my Windows 7 Home Edition laptop. Any ideas anyone? I've Googled and Googled and Googled for a solution and found nothing useful. There are other people experiencing this problem they haven't been able to solve it either. Quote Link to comment Share on other sites More sharing options...
Steve Krause Posted March 10, 2011 Report Share Posted March 10, 2011 Wow... where did you get the .exe file? Is this an MSDN or Volume License? Or? Have you tried to install a 30 day eval just for testing? Quote Link to comment Share on other sites More sharing options...
Alexa Posted March 15, 2011 Author Report Share Posted March 15, 2011 Crud... I figured out the problem. It's a 64-bit version of Office, and somehow I installed a 32bit version of Windows 7 Ultimate. GRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRR Now I need to reinstall Windows 7 as 64-bit, I wonder why the heck it didn't do that automatically. It's definitely a 64-bit system. Quote Link to comment Share on other sites More sharing options...
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