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Mail merge Outlook 2010

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Hi all,

My company just switched from 2003 Outlook to 2010 Outlook and I am having trouble with the mail merge feature. In 2003, I would import a list from excel into my contacts and then use the mail merge wizard in Word. I transferred my contact folders from 03-10 but for some reason, I cann't access them when I do the merge in word. Is it possible that they are not compatiable? Also when I made a new contact list and attempted to test the mail merge, all the steps worked but the email will not send. Is it possible that word and outlook are not connected properly?


Thank you for your time



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  • 7 years later...
  • 2 years later...

Hi, I would suggest you to try manual method which from this blog which I searched for you.

Also, manual method can be cost effective but can only be accomplished if you have a good knowledge of Outlook wizard.

You can try to use the tool which worked as a life savior when I was also facing similar issue i.e, Stellar Merge Mailbox for Outlook.

The software specially designed with multiple advanced features like

- Add multiple PST files into one.
- Removes duplicates and junk folder of PST files.
- Capable to merge all data items such as contacts, emails, etc.
- Joins password protected and Archive PST.
- Support all versions of MS Outlook and Windows.
- Combine any size of PST( Small, Large or Oversized).

The tool enables the users to get a free preview of PST files before the merging process begins.


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