My company just switched from 2003 Outlook to 2010 Outlook and I am having trouble with the mail merge feature. In 2003, I would import a list from excel into my contacts and then use the mail merge wizard in Word. I transferred my contact folders from 03-10 but for some reason, I cann't access them when I do the merge in word. Is it possible that they are not compatiable? Also when I made a new contact list and attempted to test the mail merge, all the steps worked but the email will not send. Is it possible that word and outlook are not connected properly?
Thank you for your time