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Droid, new or refurb????

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Good Morning,

I just got a "new" Samsung Galaxy Note, it is a replacement to the original. I would like to know if it is new or refurb.

I tried both combinations, the ##786# and then one with the *

With the first one, nothing happens... the numbers just stay in the display, does not go anywhere....

With the second, the data entered clears out, but it wont take me to the next screen... and then nothing.....

Please help.

Thank you.


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