Can't open tif attachment in Outlook Express

[Guest spacekowboy]

All of a sudden tif attachments won't open out of Outlook Express. Normaly "Microsoft Picture and Fax Viewer" opens up. If I save it to the desktop and double-click it will open. Other file types do open directly from the paperclip like pdf. Any suggestions?

 

OS is XP

OE ver 6

[Steve]

If you save the TIF to the file system, can you open it as normal?

[Guest spacekowboy]

Yes. I may have soved it. These users open tif attachments all day long directly from email. I notices that creates numerous temp files. I cleared out their temp files and now they can open the attachments. I'll see how it goes

[Steve]

Excellent - Sounds exactly like the problem I solved years ago here - http://www.groovypost.com/howto/microso ... ent-error/

 

Same problem. users opened up the same file over and over and once it hit 100 (i think) boom - it stopped working.

 

Take a look there for more information.