Jump to content
groovyPost Forums

Outlook 2010 Mail Merge not working

Guest vmersy

Recommended Posts

Guest vmersy

I need to send a mass email to some of our customers and am trying to use the Mail Merge tool in Outlook 2010 by following the instructions on groovyPost. I have Office 2010 installed; I also have MS Word 2003 installed because I need it for another program that I use frequently. When I go through the steps on groovyPost to create a mass email, the third step states that, once you set up your options on the Mail Merge Contacts window and click OK, you will receive a new compose email window. However, the only thing that pops up for me is a blank Word 2003 document. In the Merge Options area of the Mail Merge Contacts window, I have selected Document Type = Form Letters and Merge To = Email. Any suggestions on how to get the compose email window to appear? Thanks.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Who's Online   0 Members, 0 Anonymous, 8 Guests (See full list)

    • There are no registered users currently online
  • Create New...