Steve Posted October 17, 2008 Report Share Posted October 17, 2008 Question from Reader - Email Request Hello, I had a PC failure with some missing DLL files. XP Pro would not boot and so I had to reload a fresh XP copy by creating a partition within a partition on my PC to avoid any loss of data. The 2 most important banks of data to me are my word and email files. I use Office Enterprise 2007 which contains the Microsoft Outlook program I use for E-mail. Since I have installed the fresh copy of XP Pro, all my program settings and files have been in a disarray. I had to set up the Email account from scratch and hence lost all my previous e-mails. I had emails from 2004 all the way to 2007 sitting in one of my folders called .PST. I was somehow able to import them into the freshly installed Microsoft Outlook. What I am unable to do is to import the 2008 email that I believe are sitting in one of the folders namely outlook.pst, backup.pst, archive.pst and backup.pst. Since the 2008 emails were already in my Office 2007 (Enterprise), I am now at a loss as to why I cannot transfer these files. On another note, I cannot seem to identify these files since all I see is the Microsoft icon. What is the best way to solve this problem. I see the mail folders. When I tried to use your suggested method by creating a new folder and dragging the pst files, all I did was copy the entire pst "AS IS" in my inbox. It did not automatically load the actual messages. Am I doing something wrong? Thank you kindly. Hello Reader Youch, sounds like you had a serious meltdown..... (Hate it when that happens). The good news is all your data "SHOULD" be on the drive so although it might be annoying and take some time, you should be ok (with a little work.....). First, good job. Looks like your 80% there on recovering your data. Second, can you answer a few questions for me. Where is your email account? Do you have a company email server or do you just have a private ISP mailbox? Does your Outlook client download all mail locally or does it stay on the server? Don't know? (thats ok if you don't). Your 2008 email, is this email you copied into a 2008 .PST file or was this the email in your inbox? While I wait for some of those answeres, I'm going to assume that the email your looking for is in a .PST file. So, let's start with getting your email back: A .PST file is nothing more than a storage file that Outlook users to store email on your hard drive. Normally, outlook will connect to a server and store email there and if you want to store files on your hard drive, you copy them into the .PST file. Outlook will sometimes ask if you want to ARCHIVE old email. If you say yes it will copy the email from the SERVER mailbox to a .PST file stored in your outlook profile normally called archive.pst Normally, on Windows XP your outlook profile will be located here: C:\Documents and Settings\\Local Settings\Application Data\Microsoft\Outlook This is normally where you will find all of your .PST files which will contain all the email your looking for. To import the email into you existing Outlook Mailbox, follow these steps: 1) Open Outlook 2) Click File - Open - Outlook Data File 3) Navigate to the location of your OLD .PST files and Double Click on the .PST file you want to import Outlook should work for a few seconds while it add's the file but after its done, the new PST should show up on the Left of Outlook under your Mailbox. Keep me updated. Link to comment Share on other sites More sharing options...
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