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citabria94

Bluetooth Headphones Stuttering due to last Win10 Update

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Microsoft Windows 10 Home Edition 64bit - Version 2004 (OS Build 19041.572)

Above is the current build of my OS. A few weeks ago I started having a stutter in the audio of my Skullcandy Hesh2 bluetooth headphones. These headphones have worked for years just fine until just a couple weeks ago. Since then I have been down every rabbit hole that I can find online, trying to figure out WHY my headphones now have a stutter in the audio. They sound like they are out of range even if I have my headphones six inches away from the receiver. I have disabled telephony, disabled the MIC in audio settings & I have disabled the "enhancements" in the properties of the headset in Control Panel\Hardware and Sound\Devices and Printers.  I located and used Driver Talent to locate and install drivers from an online source for the BT400 and my RealTek High Definition Audio device. Well, nothing changed. So, I installed my Asus BT400 receiver into another computer and it worked just fine but, this system was a previous version of Win10 [Version 1909 (OS Build 18363.1082)]. My headphones sound fine when used by my Samsung TV, and also by my cell phone.

I spoke with my companies IT department and they thought it might be part of the recent Win10 update that rolled out a few weeks ago. However before speaking with them I had decided to solve the issue on my own by backing up my personal files onto an external drive and RELOADING Win10 from scratch. Well, that may have been a small mistake. Because now I do not have the ability, locally, to roll back my build to a previous version of Win10 Home.

Any ideas or specific help from this community will be GREATLY appreciated, thank you in advance.😁

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