Windows 10 is stuck on restarting. What should I do?

[Myst02]

I had to do a clean reinstall of Windows 10. While updating all Microsoft software and HP drivers, etc. (& there were so many of them) my computer said it needed to restart. Not of of the updates had been downloaded/installed yet. Since this is not unusual in my computer experience, I chose to restart now instead of waiting until later. My computer screen has been saying "Restarting" with the little white dots going round & round for the past 2 hours. Should it be taking this long to install whatever it is to install and then restart??

[Steve Krause]

HI,

Normally you don't want to interrupt your system when it's restarting however, anything more than 15-20 minutes normally means something is wrong. You should hard restart your PC by holding down the power button until the computer turns off. Restart the computer after and you should be fine.

[Jennifer horne]

I tried doing a factory reset on my gateway laptop "windows 10" and it's reads preparing with the dots going around but a pop up keeps appearing on my screen that reads "install windows" and it want go any further what should I do 

[Jennifer horne]