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Seem to be following the instructions/directions ok. On the Add tab, selecting video; locating and tagging the appropriate .mov file (which brings doc name and location to right side of screen; clicking on NEXT; selecting the Format "MOV" from the list (screen pop with MOV quality selections and Settings on it: FFmpeg Arguments field has an autofill value starting with -s and the quality I selected); clicking on NEXT; clicking on CONVERT. Almost immediately, there is a gold error triangle with exclamation point inside. When I move my mouse over the triangle, there is the location and name o